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Change Your Payment Gateway/Processor

By Mark | Updated

Revel offers you the flexibility to change payment processors and gateways to take advantage of lower rates.


Contents


Compatible Gateways

The following integrate with Revel and act as both a processor and a gateway:

  • World Pay/TriPOS
  • World Pay/Mercury
  • Moneris (Canada)

Gateway Changes

Because each card swipe is configured for its unique gateway, if you want to change your payment gateway, you'll first need to purchase new card swipes encrypted for your new gateway. (Our recommendation: if you purchase the new card swipes from us, we can ensure that they ship with the correct encryption; card swipes cannot be re-encrypted.) As a rule of thumb, you'll want to have your card swipes and new gateway account set up before scheduling any changes with Revel.

To change your gateway:

  1. Make sure you have your new card swipes and your new gateway account set up first.
  2. Visit our Payments Onboarding page to submit a ticket to our Payment Operations team.

Processor Changes

If your payment processor is USAePay or FreedomPay, new card swipes are not required, as the gateway will remain the same. For processor changes, you will need to schedule a time with our operations team to update your VAR information. Visit our Payments Onboarding page to begin the process.


What's Next

Once the Payment Onboarding form is filled out and all the information is submitted, a case will be created automatically for our Payment Operations team to process the needed change. A member of Payment Operations team will reach out in case any more more information is needed via the email provided in the form and will also inform you about what is coming next.


Have more questions? Submit a request

Change Your Payment Gateway/Processor

By Mark | Updated

Follow

Revel offers you the flexibility to change payment processors and gateways to take advantage of lower rates.


Contents


Compatible Gateways

The following integrate with Revel and act as both a processor and a gateway:

  • World Pay/TriPOS
  • World Pay/Mercury
  • Moneris (Canada)

Gateway Changes

Because each card swipe is configured for its unique gateway, if you want to change your payment gateway, you'll first need to purchase new card swipes encrypted for your new gateway. (Our recommendation: if you purchase the new card swipes from us, we can ensure that they ship with the correct encryption; card swipes cannot be re-encrypted.) As a rule of thumb, you'll want to have your card swipes and new gateway account set up before scheduling any changes with Revel.

To change your gateway:

  1. Make sure you have your new card swipes and your new gateway account set up first.
  2. Visit our Payments Onboarding page to submit a ticket to our Payment Operations team.

Processor Changes

If your payment processor is USAePay or FreedomPay, new card swipes are not required, as the gateway will remain the same. For processor changes, you will need to schedule a time with our operations team to update your VAR information. Visit our Payments Onboarding page to begin the process.


What's Next

Once the Payment Onboarding form is filled out and all the information is submitted, a case will be created automatically for our Payment Operations team to process the needed change. A member of Payment Operations team will reach out in case any more more information is needed via the email provided in the form and will also inform you about what is coming next.

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