Welcome to the Revel Support Center

How Can We Help?

Repeat Recent Order

By Mark | Updated

Repeat Recent Order

Revel has added the ability to reorder items from a list of previous orders on the Customer's Orders screen of the POS and Kiosk. To do this:

  1. On the Point of Sale, tap Manage Customers.
  2. Select a customer by tapping their name.
  3. Tap View Past Orders.
  4. Tap Display All Orders.
  5. Tap an order to open it. 
  6. Tap Reorder
Modifiers on the Customer's Orders Screen

Modifiers_Customers_Order.png

Tapping Reorder will clone the products from that original order in as far as possible. This will not include any inactive items/modifiers. On the order screen, the user may run the discount calculator, add/remove service fees and or taxes, and display the final results. The cashier will have the opportunity to remove/edit items prior to hitting the Pay or Send button.

Reopened Order

Reopened_Order.png

Note: If some of the items and modifiers have gone inactive, a footnote will appear near the bottom of the Customer's Orders screen with the text that reads: "*Some of the modifiers above are no longer available".

On the Kiosk, users can reorder recent orders from their profile screen, as shown in the image below.

Kiosk, Reorder

kiosk_reorder.png


Have more questions? Submit a request

Repeat Recent Order

By Mark | Updated

Follow

Repeat Recent Order

Revel has added the ability to reorder items from a list of previous orders on the Customer's Orders screen of the POS and Kiosk. To do this:

  1. On the Point of Sale, tap Manage Customers.
  2. Select a customer by tapping their name.
  3. Tap View Past Orders.
  4. Tap Display All Orders.
  5. Tap an order to open it. 
  6. Tap Reorder
Modifiers on the Customer's Orders Screen

Modifiers_Customers_Order.png

Tapping Reorder will clone the products from that original order in as far as possible. This will not include any inactive items/modifiers. On the order screen, the user may run the discount calculator, add/remove service fees and or taxes, and display the final results. The cashier will have the opportunity to remove/edit items prior to hitting the Pay or Send button.

Reopened Order

Reopened_Order.png

Note: If some of the items and modifiers have gone inactive, a footnote will appear near the bottom of the Customer's Orders screen with the text that reads: "*Some of the modifiers above are no longer available".

On the Kiosk, users can reorder recent orders from their profile screen, as shown in the image below.

Kiosk, Reorder

kiosk_reorder.png

prev Next Article

Log in to your Management Console

Let the data inform your business decisions

Can't find what you're looking for?

Help is right around the corner!

Submit a Ticket Other Options

Sign up for our newsletter to receive monthly revel updates

Thanks for signing up!

Want to request a new feature? Click here!