Exchanges Report

By Kelsey | Updated


The Exchanges report keeps track of all product exchanges made on the point of sale.


Exchanges Report Tour

The various components of the Exchanges report are:

  1. Group By Drop-Down: Use this drop-down menu to group your report by Product Name or Order ID.
  2. Employees Drop-Down: Use this drop-down menu to view the exchanges made by a specific employee.
  3. Date Range Drop-Down: Use this drop-down menu to view your exchanges made during a certain date range. You can choose today, yesterday, this week, this month, last week, last month, or choose a custom range.
  4. Product Name: The product that was exchanged. Click the arrow to the left to see:
    • Order ID The order ID where the item was initially purchased.
    • New Order ID: The new order ID created when the product was exchanged.
    • Date: The date and time the exchange was performed.
    • Employee: The employee who performed the exchange.
    • Customer: The customer attached to the exchange.
    • Reason: The reason entered on the POS for the exchange.
    • Price: The price of the exchanged item.
    • Return Value: The amount given back to the customer for the exchanged item.
    • Tax: The tax of the exchanged item.
    • Total: The total given back to the customer for the exchange:

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