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Voucher Payments

By Kelsey | Updated

Revel supports a unique voucher payment type that can be configured with fixed payment values, as certain countries like Poland and Singapore offer predefined vouchers for lunches or malls.


Contents


How to Manage Voucher Settings

To enable voucher settings:

  1. In the Management Console [yourdomainname.revelup.com], navigate to the Settings tab.
  2. Click Clear Selections and type Voucher in the search bar.
  3. From the left sidebar, check Vouchers so that all available voucher settings appear on the right:
    1.jpg
  4. On the right side, you will see the following voucher settings:
    • Enable Vouchers: Enables voucher payments on the Point of Sale. This is disabled by default.
    • Voucher Payments Must Be First Payment: When enabled, in cases of multiple payments types, this setting requires that the voucher must be the first payment taken by the Point of Sale before others. This is enabled by default.
    • Allow Voucher Refund for Closed Order: Allows a refund of monetary value for an item paid for by voucher. It MUST be either given in cash or store credit.

How to Redeem Vouchers on the Point of Sale

To redeem vouchers on the Point of Sale:

  1. Create an order like normal. When the customer is ready to checkout, tap the Pay button.
  2. In the Payment screen, you will see the Voucher button listed with the other payment methods. NOTE: If the Voucher Payments Must Be First Payment option is enabled, then this button will only be active if there are no other non-refundable payment on the order:

  3. Tapping the Voucher button will bring up a list of Named Vouchers. Selecting a named voucher will, in turn, bring a list of denominations:

  4. After the denomination is selected or entered, a screen will appear to input the voucher ID:


  5. If the voucher limits subsequent payments, those payment types will be greyed out after accepting the voucher, unless the voucher is refunded.
  6. On printed receipts, the voucher payment is labeled with the denomination of the voucher, followed by the voucher name and indicated as a Voucher:

    2.jpg
NOTE: Vouchers are not typically sold through Revel. If you want to use Revel for selling them, you can create a product called "Voucher"; however, there is currently no way to track voucher numbers that are sold so you would have to keep record of this manually.


Voucher Reporting on the Management Console

In the Management Console, when vouchers are enabled, Voucher sections will be displayed in the Sales Summary, Operations, and Payment Summary Reports. Voucher information will display as followed:

Sales Summary Report: Voucher payments will be listed under the Payments section:




Operations Report: Voucher payments will have their own line in the Payments section:


Payment Summary Report: Voucher Payments will have their own line:

On all three reports, the Vouchers line will be hyper-linked to a new Vouchers Details Report, which gives detailed views for each configured voucher type that was accepted as a payment. The report can be filtered by date and exported or printed:


Voucher Reporting on the Point of Sale

On the Point of Sale, voucher details can be selected to be included in the Employee Sales Summary Report print outs from two locations: from the Sales Summary option in the main Settings drop-down menu:


Have more questions? Submit a request

Voucher Payments

By Kelsey | Updated

Follow

Revel supports a unique voucher payment type that can be configured with fixed payment values, as certain countries like Poland and Singapore offer predefined vouchers for lunches or malls.


Contents


How to Manage Voucher Settings

To enable voucher settings:

  1. In the Management Console [yourdomainname.revelup.com], navigate to the Settings tab.
  2. Click Clear Selections and type Voucher in the search bar.
  3. From the left sidebar, check Vouchers so that all available voucher settings appear on the right:
    1.jpg
  4. On the right side, you will see the following voucher settings:
    • Enable Vouchers: Enables voucher payments on the Point of Sale. This is disabled by default.
    • Voucher Payments Must Be First Payment: When enabled, in cases of multiple payments types, this setting requires that the voucher must be the first payment taken by the Point of Sale before others. This is enabled by default.
    • Allow Voucher Refund for Closed Order: Allows a refund of monetary value for an item paid for by voucher. It MUST be either given in cash or store credit.

How to Redeem Vouchers on the Point of Sale

To redeem vouchers on the Point of Sale:

  1. Create an order like normal. When the customer is ready to checkout, tap the Pay button.
  2. In the Payment screen, you will see the Voucher button listed with the other payment methods. NOTE: If the Voucher Payments Must Be First Payment option is enabled, then this button will only be active if there are no other non-refundable payment on the order:

  3. Tapping the Voucher button will bring up a list of Named Vouchers. Selecting a named voucher will, in turn, bring a list of denominations:

  4. After the denomination is selected or entered, a screen will appear to input the voucher ID:


  5. If the voucher limits subsequent payments, those payment types will be greyed out after accepting the voucher, unless the voucher is refunded.
  6. On printed receipts, the voucher payment is labeled with the denomination of the voucher, followed by the voucher name and indicated as a Voucher:

    2.jpg
NOTE: Vouchers are not typically sold through Revel. If you want to use Revel for selling them, you can create a product called "Voucher"; however, there is currently no way to track voucher numbers that are sold so you would have to keep record of this manually.


Voucher Reporting on the Management Console

In the Management Console, when vouchers are enabled, Voucher sections will be displayed in the Sales Summary, Operations, and Payment Summary Reports. Voucher information will display as followed:

Sales Summary Report: Voucher payments will be listed under the Payments section:




Operations Report: Voucher payments will have their own line in the Payments section:


Payment Summary Report: Voucher Payments will have their own line:

On all three reports, the Vouchers line will be hyper-linked to a new Vouchers Details Report, which gives detailed views for each configured voucher type that was accepted as a payment. The report can be filtered by date and exported or printed:


Voucher Reporting on the Point of Sale

On the Point of Sale, voucher details can be selected to be included in the Employee Sales Summary Report print outs from two locations: from the Sales Summary option in the main Settings drop-down menu:

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