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Weight is rounding to the nearest pound

By TX Arismendez Leslie | Updated

Issue

When manually inputting the weight of a product into the POS, the weight is rounding to the nearest pound.


Environment

Not using a Revel Scale. Weighs and manually enters the weight (example 1.49 lbs) and systems rounds to 1 pound, if 1.5 pounds are entered rounds to 2 pounds.


Resolution

SETTINGS > RETAIL > SCALES > Updated the number of digits to the right of the decimal to 2 and refreshed the POS


Cause

The decimal places are not being acknowledged as the settings are not set to see anything after the decimal.


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Weight is rounding to the nearest pound

By TX Arismendez Leslie | Updated

Follow

Issue

When manually inputting the weight of a product into the POS, the weight is rounding to the nearest pound.


Environment

Not using a Revel Scale. Weighs and manually enters the weight (example 1.49 lbs) and systems rounds to 1 pound, if 1.5 pounds are entered rounds to 2 pounds.


Resolution

SETTINGS > RETAIL > SCALES > Updated the number of digits to the right of the decimal to 2 and refreshed the POS


Cause

The decimal places are not being acknowledged as the settings are not set to see anything after the decimal.

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