Placement of your access point is crucial for best performance for your Revel Systems iPad point of sale. A poor network setup can lead to undesirable issues, mainly with syncing issues between the iPad. This is especially important for all establishments that require iPads to sync at all times, whether it is 2 iPads or 15 iPads.
Make sure all your access points have a direct ethernet connection to the router. Plug the ethernet cable from the "Main" port on the access point to the power block on PoE spot. Then on the power block, plug another ethernet from the LAN port to the router. This is how the access point connect to your router. Ideally, less "daisy-chain", the better so try to avoid network switches in between access points and main Revel router.
Try to keep a direct line of sight between the Revel iPad POS system and access point.
Keep the access point within 20 ft. from the Revel iPad POS system. Ideally try to keep the access point at least 3 ft. away from the iPad well.
Have a maximum of 3 Revel iPad POS systems per access point. Any higher amount of iPads, it could lead to slower network performance.
For best overall coverage for your establishment, place each access point 30 ft apart.
Try to mount your access point at least 3 ft above the customer's height. Placing it lower could cause network interference when there's many people around.
Placing your access point under the counter is not recommended. Please mount your single-channel access point properly using the included wall mount OR mount the dual-channel access point flat against a ceiling or ceiling-like platform.
There are many devices or material that can hinder the Wi-Fi signal of the access point which leads to poor network connectivity for the Revel iPad point of sale. Place the access point 5 ft away from heaters, microwaves, radios, other routers, and satellites. Materials to avoid nearby include glass, bottles, windows, brick, stone, and granite.