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Printers and Card Swipes Will Not Work Unless Connected to the Correct Revel Wireless Network Troubleshooting

By Ron | Updated

Issue

A red bar instructing you to connect to the Revel network appears on the Point of Sale when you’re connected to a mobile network.
Error.png


Environment

The message appears on the iPad Point of Sale when the iPad is connected to a mobile network.


Cause

The mobile network is not a Revel one.


Resolution

Disable Check Network in the Point of Sale settings as follows:

  1. Log in to the Revel Point of Sale. The PIN you use must belong to a manager or employee with access to Point of Sale settings (Read more about Roles and Permissions here).
  2. On the dashboard, tap the Settings icon.

    network_bar_settings.jpg
  3. Tap Network Sync, turn off Check Network, and hit Done. The red bar should disappear.

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Printers and Card Swipes Will Not Work Unless Connected to the Correct Revel Wireless Network Troubleshooting

By Ron | Updated

Follow

Issue

A red bar instructing you to connect to the Revel network appears on the Point of Sale when you’re connected to a mobile network.
Error.png


Environment

The message appears on the iPad Point of Sale when the iPad is connected to a mobile network.


Cause

The mobile network is not a Revel one.


Resolution

Disable Check Network in the Point of Sale settings as follows:

  1. Log in to the Revel Point of Sale. The PIN you use must belong to a manager or employee with access to Point of Sale settings (Read more about Roles and Permissions here).
  2. On the dashboard, tap the Settings icon.

    network_bar_settings.jpg
  3. Tap Network Sync, turn off Check Network, and hit Done. The red bar should disappear.
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