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How to add tips

By Nenad

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These steps explain how to add credit card tips to an order. There are two different ways to do this:

  • Through the Payment Screen

  • Through the Batch Process Screen

Payment Screen

It is possible to either enter a tip before closing out an order or by reopening a closed order. Once the order is open, follow these steps:

  1. Tap "Pay"
  2. Tap the "tip amount" (Note: If the order is not closed yet, it is required to take payment first before being able to add tip amount.) 
  3. Enter the tip and confirm.
  4. Tap Done.

Batch Process Screen

Through the Batch Process screen, it is possible to adjust all the tips at once and capture.

    1. On the iPad POS Platform tap on "Settings"
    2. Tap on "Manager"
    3. Tap on "Batch Process"
    4. Enter the tip amount in the tip field for an order, then tap the blue "Capture" button to the right.
    5. The other option is filling in all the tip fields for orders, then pressing "Capture" at the top righthand side of the screen. The system will prompt for a confirmation of the capture.

If the iPads are in a syncing environment (such as a table service environment) only one batch process is necessary, which occurs on the main station. If the iPad stations are not in sync with each other, a batch process will need to be done on each iPad.



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