Retail Service Settings

By Robert | Updated


In Retail Service Settings, you can customize features to improve the flow of your business. Navigate to Settings, then search for Retail Service Settings.

Retail Service Settings

Setting Description
Retail Auto Prompt Mode If enabled, users will be prompted to enter the barcode number of an item when opening a new order.
Retail Edit Screen Mode If enabled, adding an item to an order will automatically open that item’s details screen.
Add Extra Item by Weight If enabled, the Add Extra Item window will communicate with the scales to accept weighted items. Enabling this will allow you to add items to orders by weight that aren’t already on your menu.
Inventory Control Reset Product Price Enabling this, allows users to reset the price of a product using the inventory app on the iPad. Users will not be required to do this via that back end although the iPad POS station is still required to be refreshed.
Show me Matches on Close Matches If no exact barcode number is found, the POS will offer close alternatives.
Create Item on Unmatched Barcode Scanning a barcode and fail to find a match on the system, this feature allows creation of a new item on the server. Item can be later modified in the management console.
Track Commissions If enabled, the POS will track commissions earned by employees. Commission’s amount can be changed within the specific products’ details.
Limit Voids/Returns Check this box and input the number of days beyond which you will not accept voids/returns.
Limit Exchanges Check this box and input the number of days beyond which you will not accept exchanges.
Order and Item Print Options If enabled, Order Options and Item Print functionality will be exposed to Retail Mode.
Support Tips Check this to enable taking and tracking items types in Retail Service.


Setting Description
Lock Scale Amount If enabled, you will not be able to input a manual weight if the scales report an amount greater than zero.
Number of Digits to Right of Decimal Enter the number of digits that will display to the right of the decimal place for weighted items. This is critical for pound and kilogram scales.
Label for Manual Weights Revel uses this label on the POS and receipts to signify manually entered weights.
Convert oz to lb If enabled, ounce scales will show measurements as pounds.
Default weighing unit This unit of measurement will be used when entering manual weights.

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