Welcome to the Revel Support Center

How Can We Help?

Receipt Settings Overview

By Caresse | Updated

With Revel, you can customize your receipts with a variety of options. These settings include the number of receipts to print, signature lines, tip lines, and more.


Contents


Finding Your Receipt Settings

Before looking through the settings you have to print receipts, let's see how to locate these settings:

  1. In the Management Console ([yoursubdomain].revelup.com), navigate to Settings.
  2. Click Clear Selections:
  3. Type the word receipt in the search bar:
  4. Click the box next to Receipts to show all options for receipts. Your printing and customizing options will appear on the right-hand side:

Printing Receipt Options

  • Receipt Options: Select the fields to print on your guest receipts. Hold down CTRL and click the fields you want printed on your receipts.
  • Print Tip Line: If enabled, a tip line will print on credit card receipts.
  • Omit Signature Line: If enabled, a signature line will be omitted below a certain purchase amount. Once enabled, additional fields will appear to enter a purchase amount. You may also opt to print a merchant copy even if the order total is below the threshold.
  • Promotional Text: Input the promotional text you want to print at regular intervals on payment receipts. Lines must be 32 characters or less.
  • Promotional Text Interval: Input how often you would like the promotional text to print. The text will be placed below the footer on every X number of payment receipts that are printed on a particular POS station.
  • Print Cash Receipts: Select if you want to print cash receipts or not. If you select Prompt the system will give you three options: Print, Email and No Receipt.
  • Print Credit Receipts: Select if you want to print credit receipts or not. If you select Prompt or Signature the system will give you three options: Print, Email and No Receipt. If the Signature option is chosen, it will display a signature prompt on the POS.
  • Print Credit Plus Receipts: Select if you want to print credit receipts or not. If you select Prompt or Signature the system will give you three options: Print, Email and No Receipt. If the Signature option is chosen, it will display a screen to capture the customers signature for storage on the payment record. Signature can still be used on Email receipts by signing on the iPad
  • Print EBT Receipts: Select if you want to print EBT receipts or not. If you select Prompt the system will give you three options: Print, Email and No Receipt.
  • Voucher Receipt Print: Select if you want to print voucher receipts or not. If you select Prompt the system will give you three options: Print, Email and No Receipt.
  • Print Debit Receipts: Select if you want to print debit receipts or not. If you select Prompt the system will give you three options: Print, Email and No Receipt.
  • Print Gift Card Receipts: Select if you want to print Gift Card receipts or not. If you select Prompt the system will give you three options: Print, Email and No Receipt.
  • How Many Credit Card Receipts: Select the number of Credit Card Receipts to be printed for each order, Merchant copy or Merchant and Customer copy.
  • Credit Card Receipt Options: Select itemized options for credit card receipts. Selection can be made to have itemization appear on 1 credit card slip, all credit card slips or none.
  • How Many Credit Plus Receipts: Enter the number (1 or 2) of receipts to print for Credit+ transactions.
  • Subject Line of Emailed Receipts: This text will appear in the subject line of all emailed receipts.
  • Custom Email Domains: These are the quick entry domains you can use when adding a customer's email address for email receipts. You can change any domain to ones used most frequently at your establishment. For example, if your business is near a college campus, you might add the email domain name for the school.
  • Display Total Savings on Receipts: Check this box to add a line to receipts that displays the customer’s total savings from discounts.
  • Receipt Top/Bottom Lines: The custom top lines text will appear at the top of your receipts, below any receipt images. The custom bottom lines text will appear at the bottom of your receipts. This typically includes business information and perhaps a friendly greeting at the bottom such as "Thanks for shopping with us. Come back soon!" 40 characters per line are allowed.
  • Email Receipt Logo: Revel will place this image at the top of emailed receipts. The ideal size is 240 x 240.
  • Receipt Print Description: If enabled, Revel will print item descriptions on the guest receipts.
  • Printer Image: You can upload a logo for printed receipts in this section. Please note that if you have a thermal printer, your logo will only print in black and white.
  • Print Closing Receipt: If enabled, a final closing receipt will automatically print upon pressing Done to close an order.
  • Signature Screen Allow No Receipt: Adds No Receipt as an option on the Credit Card signature screen.
  • Print Tax ID: Prints the customer Tax ID on the receipt. Often used for VAT or GST; also helpful if you engage in wholesale transactions.
  • Send on Print Guest Check: If enabled, any items that have not been sent to the kitchen, will automatically be sent when an employee taps "Print Guest Check" on the Point of Sale.
  • Print Signature Line on on House Account Receipt: This setting causes a signature line to print receipts for orders charged to Credit Plus > House Accounts.
  • Print All Void Receipts: If enabled, Revel will print a receipt for every void or return, even if no payment was made.
  • Print Void Reason on Receipts: If enabled, Revel will print the reason for Void/Return on the Void receipts.
  • Print Void Receipts: Select how many receipts to print when voiding, returning or exchanging items. Options include Zero, One or Two.
  • Safe Drop Receipts: Select how many safe drop receipts to print. Options include 1 or 2.
  • Include a Signature Lines 1 and 2 on the Void Receipt: If enabled, signature lines will be printed on all void receipts for customers to acknowledge the transaction.
  • Label for Void Signature Line 1 and 2: Input the labels you want to appear on Lines 1 and 2 of the void receipts, such as Customer Signature, Manager Signature, etc.
  • Language Package in Receipts: Select the language pack to use for your receipts. Options include Use English, Use Secondary or Prompt. If you select Prompt, you will have to select the desired language each time you print a receipt.
  • Display Manual Discount Reason: If enabled, Revel will print the discount reason for a manual discount on receipts. Otherwise, the receipt will simply display "Discount".
  • Display Discount Name: If selected, Revel will print the discount name on receipts. Otherwise, the receipt will simply display "Discount".
  • Additional Discount Details for Separate Receipt: This will enable a field on the discount module that lets you include more information on a secondary receipt to print to the customer.
  • Print All Outstanding Guest Checks: Enables an option under the Point of Sale Settings called Print Open Checks. When tapped, the Point of Sale will print a guest check for each of the employee's orders where payments don't equal sales.
  • Do Not Print Default Modifiers on Guest Receipt: If enabled, default modifiers will not print on guest receipts.
  • Print Tip Lines on Guest Check: If enabled, the Tip, Total and Signature lines will print on guest receipts. Two additional options appear to include the signature line and to display text next to the signature line. If the Signature Line field is blank, no text will display next to the signature line. Enter text in this field (such as "Signature") to display next to the signature line.
  • Auto Gratuity Label: This label displays the auto gratuity amount on receipts.
  • Print Guest Check on Hold: If enabled, a guest check will print each time you place an order on hold.
  • Footer image: An image added here will print at the bottom of a receipt. Many clients use a QR code for the footer image.
  • Print Rounding Delta on Receipt: If enabled, you can show the amount of rounding to be displayed on a customer receipt.
  • House Account Payments Shall Use Credit Card Settings: If enabled, House Account receipts will be treated as if they are Credit Card receipts, including the number and type of receipt, as we as the presence of tip and signature lines.
  • Email Template: Select the template to use for email receipts. If no template is selected, the Point of Sale will use the default template.
  • Retrieve Customer Email from the Cloud: When customer pays with a Credit Card, the system can check if customer email address is known.
  • Upsell Pricing Display: Select whether the receipt will rollup all upcharges into the meal price or whether it will display upcharges apart from the meal price.
  • Allow Customers to Send Receipts to Expensify: Once activated, customers will enter the email attached to their Expensify accounts and their receipt will automatically be available for their expense reports.
  • Support Emailing Receipts: Deactivate if you never wish to email receipts from the Point of Sale or Customer Display Systems. You will still be able to email invoices.
  • Email Receipt Color: Select the color you would like to use for receipts emailed from the Point of Sale. You can enter a hex code or choose the color selector.
  • Non-Buy Back Market: This indicates the marker requirements for printing info on the receipt for non-buy back markets.
  • Print Suggested Tips: If enabled, this feature prints a small table of suggested tips at the bottom of the receipt. The suggested tips are calculated against the pre-tax, pre-discount order totals.
  • Print Suggested Tips Value 1, 2, and 3: Enter up to three suggested tip percentages that you want to display on receipts.

Have more questions? Submit a request

Receipt Settings Overview

By Caresse | Updated

Follow

With Revel, you can customize your receipts with a variety of options. These settings include the number of receipts to print, signature lines, tip lines, and more.


Contents


Finding Your Receipt Settings

Before looking through the settings you have to print receipts, let's see how to locate these settings:

  1. In the Management Console ([yoursubdomain].revelup.com), navigate to Settings.
  2. Click Clear Selections:
  3. Type the word receipt in the search bar:
  4. Click the box next to Receipts to show all options for receipts. Your printing and customizing options will appear on the right-hand side:

Printing Receipt Options

  • Receipt Options: Select the fields to print on your guest receipts. Hold down CTRL and click the fields you want printed on your receipts.
  • Print Tip Line: If enabled, a tip line will print on credit card receipts.
  • Omit Signature Line: If enabled, a signature line will be omitted below a certain purchase amount. Once enabled, additional fields will appear to enter a purchase amount. You may also opt to print a merchant copy even if the order total is below the threshold.
  • Promotional Text: Input the promotional text you want to print at regular intervals on payment receipts. Lines must be 32 characters or less.
  • Promotional Text Interval: Input how often you would like the promotional text to print. The text will be placed below the footer on every X number of payment receipts that are printed on a particular POS station.
  • Print Cash Receipts: Select if you want to print cash receipts or not. If you select Prompt the system will give you three options: Print, Email and No Receipt.
  • Print Credit Receipts: Select if you want to print credit receipts or not. If you select Prompt or Signature the system will give you three options: Print, Email and No Receipt. If the Signature option is chosen, it will display a signature prompt on the POS.
  • Print Credit Plus Receipts: Select if you want to print credit receipts or not. If you select Prompt or Signature the system will give you three options: Print, Email and No Receipt. If the Signature option is chosen, it will display a screen to capture the customers signature for storage on the payment record. Signature can still be used on Email receipts by signing on the iPad
  • Print EBT Receipts: Select if you want to print EBT receipts or not. If you select Prompt the system will give you three options: Print, Email and No Receipt.
  • Voucher Receipt Print: Select if you want to print voucher receipts or not. If you select Prompt the system will give you three options: Print, Email and No Receipt.
  • Print Debit Receipts: Select if you want to print debit receipts or not. If you select Prompt the system will give you three options: Print, Email and No Receipt.
  • Print Gift Card Receipts: Select if you want to print Gift Card receipts or not. If you select Prompt the system will give you three options: Print, Email and No Receipt.
  • How Many Credit Card Receipts: Select the number of Credit Card Receipts to be printed for each order, Merchant copy or Merchant and Customer copy.
  • Credit Card Receipt Options: Select itemized options for credit card receipts. Selection can be made to have itemization appear on 1 credit card slip, all credit card slips or none.
  • How Many Credit Plus Receipts: Enter the number (1 or 2) of receipts to print for Credit+ transactions.
  • Subject Line of Emailed Receipts: This text will appear in the subject line of all emailed receipts.
  • Custom Email Domains: These are the quick entry domains you can use when adding a customer's email address for email receipts. You can change any domain to ones used most frequently at your establishment. For example, if your business is near a college campus, you might add the email domain name for the school.
  • Display Total Savings on Receipts: Check this box to add a line to receipts that displays the customer’s total savings from discounts.
  • Receipt Top/Bottom Lines: The custom top lines text will appear at the top of your receipts, below any receipt images. The custom bottom lines text will appear at the bottom of your receipts. This typically includes business information and perhaps a friendly greeting at the bottom such as "Thanks for shopping with us. Come back soon!" 40 characters per line are allowed.
  • Email Receipt Logo: Revel will place this image at the top of emailed receipts. The ideal size is 240 x 240.
  • Receipt Print Description: If enabled, Revel will print item descriptions on the guest receipts.
  • Printer Image: You can upload a logo for printed receipts in this section. Please note that if you have a thermal printer, your logo will only print in black and white.
  • Print Closing Receipt: If enabled, a final closing receipt will automatically print upon pressing Done to close an order.
  • Signature Screen Allow No Receipt: Adds No Receipt as an option on the Credit Card signature screen.
  • Print Tax ID: Prints the customer Tax ID on the receipt. Often used for VAT or GST; also helpful if you engage in wholesale transactions.
  • Send on Print Guest Check: If enabled, any items that have not been sent to the kitchen, will automatically be sent when an employee taps "Print Guest Check" on the Point of Sale.
  • Print Signature Line on on House Account Receipt: This setting causes a signature line to print receipts for orders charged to Credit Plus > House Accounts.
  • Print All Void Receipts: If enabled, Revel will print a receipt for every void or return, even if no payment was made.
  • Print Void Reason on Receipts: If enabled, Revel will print the reason for Void/Return on the Void receipts.
  • Print Void Receipts: Select how many receipts to print when voiding, returning or exchanging items. Options include Zero, One or Two.
  • Safe Drop Receipts: Select how many safe drop receipts to print. Options include 1 or 2.
  • Include a Signature Lines 1 and 2 on the Void Receipt: If enabled, signature lines will be printed on all void receipts for customers to acknowledge the transaction.
  • Label for Void Signature Line 1 and 2: Input the labels you want to appear on Lines 1 and 2 of the void receipts, such as Customer Signature, Manager Signature, etc.
  • Language Package in Receipts: Select the language pack to use for your receipts. Options include Use English, Use Secondary or Prompt. If you select Prompt, you will have to select the desired language each time you print a receipt.
  • Display Manual Discount Reason: If enabled, Revel will print the discount reason for a manual discount on receipts. Otherwise, the receipt will simply display "Discount".
  • Display Discount Name: If selected, Revel will print the discount name on receipts. Otherwise, the receipt will simply display "Discount".
  • Additional Discount Details for Separate Receipt: This will enable a field on the discount module that lets you include more information on a secondary receipt to print to the customer.
  • Print All Outstanding Guest Checks: Enables an option under the Point of Sale Settings called Print Open Checks. When tapped, the Point of Sale will print a guest check for each of the employee's orders where payments don't equal sales.
  • Do Not Print Default Modifiers on Guest Receipt: If enabled, default modifiers will not print on guest receipts.
  • Print Tip Lines on Guest Check: If enabled, the Tip, Total and Signature lines will print on guest receipts. Two additional options appear to include the signature line and to display text next to the signature line. If the Signature Line field is blank, no text will display next to the signature line. Enter text in this field (such as "Signature") to display next to the signature line.
  • Auto Gratuity Label: This label displays the auto gratuity amount on receipts.
  • Print Guest Check on Hold: If enabled, a guest check will print each time you place an order on hold.
  • Footer image: An image added here will print at the bottom of a receipt. Many clients use a QR code for the footer image.
  • Print Rounding Delta on Receipt: If enabled, you can show the amount of rounding to be displayed on a customer receipt.
  • House Account Payments Shall Use Credit Card Settings: If enabled, House Account receipts will be treated as if they are Credit Card receipts, including the number and type of receipt, as we as the presence of tip and signature lines.
  • Email Template: Select the template to use for email receipts. If no template is selected, the Point of Sale will use the default template.
  • Retrieve Customer Email from the Cloud: When customer pays with a Credit Card, the system can check if customer email address is known.
  • Upsell Pricing Display: Select whether the receipt will rollup all upcharges into the meal price or whether it will display upcharges apart from the meal price.
  • Allow Customers to Send Receipts to Expensify: Once activated, customers will enter the email attached to their Expensify accounts and their receipt will automatically be available for their expense reports.
  • Support Emailing Receipts: Deactivate if you never wish to email receipts from the Point of Sale or Customer Display Systems. You will still be able to email invoices.
  • Email Receipt Color: Select the color you would like to use for receipts emailed from the Point of Sale. You can enter a hex code or choose the color selector.
  • Non-Buy Back Market: This indicates the marker requirements for printing info on the receipt for non-buy back markets.
  • Print Suggested Tips: If enabled, this feature prints a small table of suggested tips at the bottom of the receipt. The suggested tips are calculated against the pre-tax, pre-discount order totals.
  • Print Suggested Tips Value 1, 2, and 3: Enter up to three suggested tip percentages that you want to display on receipts.
prev Next Article

Log in to your Management Console

Let the data inform your business decisions

Can't find what you're looking for?

Help is right around the corner!

Submit a Ticket Other Options

Sign up for our newsletter to receive monthly revel updates

Thanks for signing up!

Want to request a new feature? Click here!
Powered by Zendesk