Need a hand setting up or using your system? The new Revel Assistant can guide you through almost anything you'd need to do, step by step. Just head to your Management Console and click the question mark in the bottom right corner to check it out!

Auto-Capture Not Working

By Evelyn


Management Console:

Go to Settings-->Payments-->auto capture. Make sure this setting is enabled. Also, here make sure the appropriate time for the auto capture has been inputted. 

Ipad POS Platform:

On the iPad go to Settings-->General--> Auto-Lock. Set this to "Never."


Make sure the app is open on the iPad for the auto capture to work. 


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