Infinite Peripherals
You would need to submit an RMA request through our portal at: http://ipcprint.com/support/rma-support.html. If this is the first time you are returning a device for repair, you will need to create an account by creating a username and password.
Once you log in, you need to click on "Open New RMA" and it will ask for your contact information, serial number/s and failure symptom.