Honeywell Stratos 2700 Calibration

By Nenad | Updated


Configuring the Flatbed Scanner

To ensure proper configuration of the scanner, it should first be reset to factory default settings.
This can be done by printing and scanning the following barcode:

After the above barcode is scanned, the scanned should emit a distinctive sound (different than the usual scan beep).
Now that the device is set to factory default settings, the following configuration barcode should be scanned:

When scanned, the PAP232 barcode should set the scanner to communicate at a baud rate of 9,600bps (bits per second), as well as releasing another distinctive sound.
With the scanner configured, make sure the attached R212 box is configured with the same baud rate and data format.

The full R212 configuration can be seen here:

Flatbed Scanner (combo scanner/scale)
Baud Rate: 9600
Parity: None
Data Bits: 8
Stop Bits: 1
Flow Control: None
Data Pack Delimiter/UART Packet time: 4ms

Troubleshooting the scanner

If configuring the Flatbed scanner does not resolve issues with scanning barcodes, the issue is likely with the R212 box.
Because the Honeywell Stratos 2700 requires TWO R212 boxes, the R212 boxes of the scanner and the scale may get swapped on accident.

Make sure that the R212 box with baud rate 9600 is connected to the scanner port, while the one with baud rate of 38400 is connected to the scale port.

Checking the port connections can be quite tricky, since Stratos scales do not use normal serial cables. Here is how the standard Stratos serial (RS232) cable looks:
Note that one end is a regular serial cable, but the other is NOT an ethernet port - it is a modified RS232 connector.

Trace the serial cables of the R212 boxes to find whether they connect to the scanner or the scale. Here are the port explanations to make it easier:

At any time, the R212 boxes can be reset and reconfigured to the correct settings to ensure proper configuration.

Configuring the Flatbed Scale

Unlike the Flatbed scanner, the scale very rarely needs to be re-configured.
If calibration is required, it should be done by a professional whenever possible.

Refer to PDF attached to this article for calibration instructions.

Troubleshooting the scale

Much like with the scanner, the most likely cause for faulty scales is an incorrectly configured R212 box.
This can be caused by swapping or accidentally resetting the R212 box of the scale.

For re-configuration of the scale R212 box, use the following settings:

Flatbed Scale (combo scanner/scale)
Baud Rate: 38400
Parity: None
Data Bits: 8
Stop Bits: 1
Flow Control: None
Data Pack Delimiter/UART Packet Time: 2ms

Also, consider tracing the cables of the R212 box as in the scanner troubleshooting section.
The cable itself may have been disconnected.

Note: For additional information and custom configurations, refer to the Stratos 2700 user guide attached. 

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