Notice something different in your Management Console? We're rolling out our latest/greatest software version, so click here to see what's new!

Announcement 11/3/15: Orders Not Sent to Server

Follow

If you're experiencing under reporting on 10/31-11/1, it is due to orders not syncing to the cloud. This issue is resolved, please follow the steps below to push the orders to the cloud.

1) Log into you Revel POS app. 
2) Go to Settings > Manager > Sync Log > Orders
3) In the top right corner tap “Retry all”
4) Log out of your app, and monitor if the number of orders that have failed sync is reducing. 
 
If immediate reporting is required from the iPad, please click here to learn more how to print sales report based on local data as oppose to cloud data.
 
 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Still have questions? Contact our friendly Support team