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Setting up Email via SMTP with Revel Systems

By Robert

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Before you can receive emails for low stock alerts, reporting, and price changes, you will need to configure your email address using SMTP. SMTP stands for Simple Mail Transfer Protocol, it is the internet standard for email and is used by the most common email providers. Let's walk through setting up your email so that you can get the notifications you need from Revel Systems.

The first thing you will need to know is the SMTP server address for your email provider:

  • Gmail: smtp.gmail.com
  • Outlook (Hotmail): smtp-mail.outlook.com
  • Yahoo: smtp.mail.yahoo.com
  • AOL: smtp.aol.com
  • AT&T: mailhost.att.net
  • iCloud: smtp.mail.me.com

Now that you know the SMTP servers, you can set up your email. Let's go take a look at your Settings and set the email up.

  1. From the Settings page, click Clear Selections for the menu on the left hand side of the page:
    clearselections1.png
  2. Type the word email address and select Email Address by checking the box. This will open your email settings:
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  3. Scroll down to the Default Email Settings section. Here you will see the SMTP settings that will need to be entered:
    • From: You must input a valid email address (generally your own), for emails to be sent from. The emails will not send if there is no address in this section:
      from.png
    • SMTP Host: This is where you will enter your SMTP server address from the above list:
      smtphost.png
    • SMTP Port: A port is how the email server connects securely to your email. The most common port for SMTP is 25, but you can also use ports 465,587, and 995. You will need to enter one port number to set up your email. The most commonly used Port is 465, this will allow for TLS to be used:
      smtpport.png

      Note:

      It is not advised to use Port 25 as your default email port, because it is the default for all mail servers, it is not secure. It is much safer to enable TLS, and utilize ports 465, 587, and 995.
    • Use TLS: TLS stands for Transport Layer Security, this helps to protect the data going to and from the email server. You should enable TLS to help keep your data secure:
      usetls.png
    • Account and Password: This is your email address and password:
      acctpwd.png
  4. Click the Check button at the bottom of the section to verify that the SMTP connection has been established:
    checkbutton.png

Troubleshooting

If you have any issues connecting your email account, it is generally caused by using the incorrect port. To find more help, you can contact your email provider

  • Gmail: Gmail provides a robust knowledge base, for specific email concerns, visit SMTP Troubleshooting.
  • iCloud: Make sure to use TLS and Port 587 for iCloud mail to avoid any issues connecting.

Warning:

If you change your email account password, you must also update it in the Management Console. If it is not updated, your emails will be interrupted.

 



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