By Mark


If you use Heartland Payments with USAePay and receive an ERROR MERCHANT IS DEACTIVATED error message on your console that prevents you from processing credit card payments, you may need to contact USAePay to update your banking information. 

To do this, please contact USAePay at (866) 872-3729 (Ext. 491). 



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Want to request a new feature? Click here!
Still have questions? Contact our friendly Support team

Version 2.34 is rolling out now through Feb. 15—see what's changing in our next release!