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How to Set Up Purchase Rewards and Item Rewards in the Same Loyalty System

By Sujin | Updated

Revel provides a variety of loyalty programs that you can implement in your establishment. You can also set up multiple types of loyalty in the same establishment. This article describes how to set up item points loyalty rewards (such as Buy X Get 1 Free loyalty cards) and purchase points rewards within the same establishment.

Before you begin these steps, contact Revel support to set up your loyalty program.


Contents


Setting Up Item Points (Buy X Get 1 Free) and Purchase Points Product Groups

NOTE: Be sure to create the individual products before starting these steps.

  1. In the Management Console ([yoursubdomain].revelup.com), navigate to Products.
  2. Click Product Groups and create a group for the items that will be included in the Buy 10 Get 1 discount. Learn about creating product groups.
  3. After creating the group, click the icon to edit it.  Add the specific items to the group you wish to include and click save.
  4. Edit each individual product in the product group and enter a value for the Item Points.  This setting is found under Advanced Product Details/Reward Options. If you are doing a buy 10 get 1 free the point value would be 1, but if you have, for instance, a double size item you can give it 2 points.
  5. For items that you want to give points based on purchase value, check the box for "Eligible for Purchase Rewards". NOTE:  If Eligible for Purchase Rewards is checked and Point Value has a number 1 or higher, then the item will reward both purchase points and points for the Buy 10 Get 1 Free rewards.
  6. Set Purchase Reward Multiplier to 1.
  7. Click Save to save your changes.
  8. Alternately, you can use import/export to edit all the product details. Learn about editing product details via import/export.

If you add new products, you can add them to the appropriate product group and they will automatically be added to the correct loyalty discount.

Important: If you are using item points for a Buy 10 Get 1 program on, for example, coffee, you cannot use item points for anything else without impacting the coffee rewards.  In order words you cannot run loyalty programs for both "Buy 10 Coffee Get 1 Free" and "Buy 10 Subs Get 1 Free". Trying to do so would result in "Buy 10 total coffees and/or subs and get 1 free".


Setting Up Your Buy X Get 1 Free Reward Discount

To set up your Buy X Get 1 Free reward discount:

  1. In the Management Console ([yoursubdomain].revelup.com), navigate to Products.
  2. Click Discounts.
  3. Click +Add New Discount in the top right corner.
  4. First, enter the Discount Name.
  5. Next, click the drop-down under Function and select Loyalty.
  6. Then, by default, the Rewards Type will set to Purchases.
  7. From the Discount Type dropdown menu, select Percent.
  8. In the Discount Amount field, enter 100.
  9. From the How often to Apply dropdown menu, select Once per order.
  10. In the Points Needed for Redemption field, enter the number of points needed to redeem this reward.
  11. From the Qualification Type dropdown menu, select Item.
  12. From the Qualification Subtype dropdown menu, select Group.
  13. In the Qualifying Group field, select the product class you previously created for the Buy X Get 1 Free reward.
  14. Edit any other settings of your choice. When you're done, click Save.

Setting Up the Purchase Points Discount

To set up your purchase points discount:

  1. In the Management Console ([yoursubdomain].revelup.com), navigate to Products.
  2. Click Discounts.
  3. Click +Add New Discount in the top right corner.
  4. First, enter the Discount Name.
  5. Next, click the drop-down under Function and select Loyalty.
  6. Then, by default, the Rewards Type will set to Purchases.
  7. From the Discount Type dropdown menu, select the type of loyalty discount you want to offer.
  8. In the Discount amount field, enter the discount amount based on the discount type selected above.
  9. In the Points Needed for Redemption field, enter the points needed to redeem this loyalty reward.
  10. From the Qualification Type dropdown menu, select whether you want the loyalty reward to apply to an item or an order.
  11. From the Qualification Subtype dropdown menu, select Group.
  12. In the Qualifying Group field, select the product class you previously created for the standard loyalty reward.
  13. Edit any other settings of your choice. When you're done, click Save.

Have more questions? Submit a request

How to Set Up Purchase Rewards and Item Rewards in the Same Loyalty System

By Sujin | Updated

Follow

Revel provides a variety of loyalty programs that you can implement in your establishment. You can also set up multiple types of loyalty in the same establishment. This article describes how to set up item points loyalty rewards (such as Buy X Get 1 Free loyalty cards) and purchase points rewards within the same establishment.

Before you begin these steps, contact Revel support to set up your loyalty program.


Contents


Setting Up Item Points (Buy X Get 1 Free) and Purchase Points Product Groups

NOTE: Be sure to create the individual products before starting these steps.

  1. In the Management Console ([yoursubdomain].revelup.com), navigate to Products.
  2. Click Product Groups and create a group for the items that will be included in the Buy 10 Get 1 discount. Learn about creating product groups.
  3. After creating the group, click the icon to edit it.  Add the specific items to the group you wish to include and click save.
  4. Edit each individual product in the product group and enter a value for the Item Points.  This setting is found under Advanced Product Details/Reward Options. If you are doing a buy 10 get 1 free the point value would be 1, but if you have, for instance, a double size item you can give it 2 points.
  5. For items that you want to give points based on purchase value, check the box for "Eligible for Purchase Rewards". NOTE:  If Eligible for Purchase Rewards is checked and Point Value has a number 1 or higher, then the item will reward both purchase points and points for the Buy 10 Get 1 Free rewards.
  6. Set Purchase Reward Multiplier to 1.
  7. Click Save to save your changes.
  8. Alternately, you can use import/export to edit all the product details. Learn about editing product details via import/export.

If you add new products, you can add them to the appropriate product group and they will automatically be added to the correct loyalty discount.

Important: If you are using item points for a Buy 10 Get 1 program on, for example, coffee, you cannot use item points for anything else without impacting the coffee rewards.  In order words you cannot run loyalty programs for both "Buy 10 Coffee Get 1 Free" and "Buy 10 Subs Get 1 Free". Trying to do so would result in "Buy 10 total coffees and/or subs and get 1 free".


Setting Up Your Buy X Get 1 Free Reward Discount

To set up your Buy X Get 1 Free reward discount:

  1. In the Management Console ([yoursubdomain].revelup.com), navigate to Products.
  2. Click Discounts.
  3. Click +Add New Discount in the top right corner.
  4. First, enter the Discount Name.
  5. Next, click the drop-down under Function and select Loyalty.
  6. Then, by default, the Rewards Type will set to Purchases.
  7. From the Discount Type dropdown menu, select Percent.
  8. In the Discount Amount field, enter 100.
  9. From the How often to Apply dropdown menu, select Once per order.
  10. In the Points Needed for Redemption field, enter the number of points needed to redeem this reward.
  11. From the Qualification Type dropdown menu, select Item.
  12. From the Qualification Subtype dropdown menu, select Group.
  13. In the Qualifying Group field, select the product class you previously created for the Buy X Get 1 Free reward.
  14. Edit any other settings of your choice. When you're done, click Save.

Setting Up the Purchase Points Discount

To set up your purchase points discount:

  1. In the Management Console ([yoursubdomain].revelup.com), navigate to Products.
  2. Click Discounts.
  3. Click +Add New Discount in the top right corner.
  4. First, enter the Discount Name.
  5. Next, click the drop-down under Function and select Loyalty.
  6. Then, by default, the Rewards Type will set to Purchases.
  7. From the Discount Type dropdown menu, select the type of loyalty discount you want to offer.
  8. In the Discount amount field, enter the discount amount based on the discount type selected above.
  9. In the Points Needed for Redemption field, enter the points needed to redeem this loyalty reward.
  10. From the Qualification Type dropdown menu, select whether you want the loyalty reward to apply to an item or an order.
  11. From the Qualification Subtype dropdown menu, select Group.
  12. In the Qualifying Group field, select the product class you previously created for the standard loyalty reward.
  13. Edit any other settings of your choice. When you're done, click Save.
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